Back to resources

Safety

When to seek medical help

Clear safety guidance on symptoms that should be discussed with a GP, pharmacist, NHS 111, or urgent care.

Do not let embarrassment set the timeline

Haemorrhoids are common, but symptoms around the bottom can overlap with other conditions. The safer approach is to get help when symptoms are persistent, worsening, painful, or involve bleeding.

Speak with a GP or pharmacist if

  • symptoms are getting worse;
  • there is no improvement after trying suitable home or pharmacy treatments;
  • you keep getting symptoms;
  • you have pain, swelling, or a lump that worries you;
  • you notice bleeding from your bottom.

Get urgent advice if

Use NHS 111, an urgent GP appointment, or emergency care if bleeding is heavy or does not stop, pain is severe, you feel faint or unwell, stools are black, or symptoms feel unusual or alarming for you.

How tracking can help

If you do speak with a healthcare professional, it can help to know when symptoms started, what changed, whether bleeding happened, what pain feels like, and what you have already tried. Uranus is being built to make that kind of tracking easier and more private.

Useful sources